Landlord and tenant disputes arise for numerous reasons. Whether your dispute is over a delay in rent payments, a rent increase, repairs and maintenance problems, or the return of a tenancy deposit, a landlord-tenant dispute should always be handled correctly and with tact.
Instead of immediately going to court, there are several ways to resolve disputes. Here are some helpful tips:
- Communicate openly
Communication is the key to a good landlord and tenant relationship. And often, lack of communication is the cause of issues and misunderstandings. When issues arise, it is best to have a face-to-face meeting with your tenant and discuss these concerns openly and thoroughly in a diplomatic way. Conduct the talk in a neutral place or territory, where both of you will feel safe.
- Know the law
Learning the law and staying up to date on changes will be a big help to knowing your rights and responsibilities as a landlord and avoid disputes before they happen.
- Put everything in writing
Good documentation is your best defence when issues arise. Written documents and paper trails will help prove your case. When documenting issues relating to disputes, be very specific on details such as dates and exact events.
- Seek the help of a professional mediator
If the issues were not settled after talking it out with your tenant, a professional mediator may help you. Getting a mediator is a good way to facilitate a mutually beneficial, legally binding resolution to your dispute. Both parties will be heard and a sense of privacy will be maintained. It can also save you time and money on legal fees.
- Go to court
If you have exhausted all the options and the dispute is still not settled, then you may need to take your tenant to civil or criminal court. The court is often the last and most costly way to resolve landlord and tenants disputes. Seek the services of a good lawyer who is an expert with landlord/tenant laws. Be ready with all the documents of what has happened.
In the event of difficulty, either because the tenant is failing to pay rent or has broken other terms of the Tenancy Agreement, we will be pleased to discuss with you the steps to enforce the terms of the Tenancy Agreement. However, the vast majority of lettings we manage are uneventful and trouble-free. We will assist with any eviction proceedings, but our management fee does not cover this. We will be happy to provide an estimate where appropriate.
KeyRing Lettings is a ‘not for profit’ agency, providing a comprehensive letting and management service for landlords and tenants in Mendip. If you are thinking of letting your property and don’t know where to start, contact us today.